Remote Concierge
Give a warm welcome 24/7, without lifting a finger
Free up your time, day or night from only just £4.00 p/h
Want to try it out? Take your free trial
Customer satisfaction, staff productivity, and the wellbeing of your workforce. It all goes up with remote concierge services. And with our week-long trial period, we can prove it to you.
90% of queries can be resolved over the phone. For the other 10%, we’ll visit your site in person. Without fail.
How the service works
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1
Assist
We take all inbound calls and emails. Our concierges are trained in high-class customer service.
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2
Resolve
Remotely, there’s so much we can do… Like checking guests in, caring for late arrivals, replying to questions and handling incidents.
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3
Despatch
If there’s an emergency or suspicious activity, we’ll head straight to the premises - and liaise with police, ambulance or fire and rescue services.
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4
Report
Then it’s time to catalogue everything we’ve seen, heard or managed. We’ll prepare a full report in just 24 hours.
A constant presence takes your potential further
The more care you provide to customers, guests and the site itself, the more you’ll earn and keep safe. It’s that simple.
Improve Efficiency
Manage all out-of-hours operations in a single stroke, so nothing’s left unanswered.
Clear Savings
You’ll save up to 70% compared to traditional, on-site front of house services.
Personal audio communication
A voice on the phone can offer a lot of assurance - and maintains your service reputation.
A Combined Physical Deterrent
Breath easily, knowing that our professionals are equipped to deal with anything.
We’re available whenever you - and your clients - need us
A dedicated account manager will be your primary contact, and ensure you have exactly what you’re looking for. Keen to get started?
Contact UsIt doesn’t stop at call handling…
Staying courteous and capable on the phone is just the beginning. The Clear Watch team can also take care of:
- Round-the-clock check-ins
- Appointment Bookings.
- Access control for guests or visitors
- Full facility oversight, 365 days a year
- Complete security packages
You can also combine our remote concierge with front-of-house professionals, or even mobile patrols. We can scale to any requirement.
What are our clients saying about us?
Total trust, flexibility and integration - it’s paying off for the businesses that’ve used us. Read about their experiences below...
Add even more peace of mind to your package
We’re SIA-approved contractors, so you know we have the skills and commitment to the latest compliance standards. But Clear Watch go beyond the norm for corporate security. Our rapid resolution times – supported by our own technology – are a level apart from what you may expect, or have been used to elsewhere.
Your remote concierge service can do the following for security, if desired:
Health & safety treatment
We’ll solve anything hazardous that might arise.
Unmatched technology
You’ll get real-time updates and live video or recording.
Locking & unlocking
Ask us to deal with doors, windows and shutters.
Monitoring solutions
We’ll keep an eye on CCTV, sensors, alarms or other measures.