Smart Services  /  Add Alert
Smart Services

Help at the touch of a button.

Add Alert is a modern, reliable personal-alarm solution with precise positioning — protecting vulnerable residents and lone workers with instant SOS, two-way voice and location that finds them fast.

In partnership with AddSecure · built on the IoT Alert platform

The challenge

When something happens, every second counts

Vulnerable residents and people who work alone can't always raise the alarm — and when they do, help needs to know exactly where they are. Delayed detection, unclear locations and reliance on manual phone calls all create dangerous gaps in response.

Add Alert closes that gap: one button, an instant alert, a precise location, and the right people notified automatically.

Someone alone with no one nearby to help
Delayed detection when seconds matter
Unclear location in large, complex buildings
Reliance on manual calls to raise the alarm

How it works

From incident to action, in seconds

Add Alert turns a single press into a coordinated response — detecting, locating and routing every alarm to the right responder.

TriggerSOS at the push of a button, or an automatic man-down alert.
ConnectThe device connects over mobile or WiFi, wherever it is.
TransmitThe alarm and precise location are sent in an instant.
RouteIt is routed and escalated to the right people automatically.
RespondThe nearest responder acts, backed by our team.
The AddSecure PAL431 personal alarm, shown from several angles

The device

The AddSecure PAL431 personal alarm

Small, lightweight and wearable, the PAL431 puts instant help in someone's hand — with two-way voice, precise positioning and man-down detection built in.

One-touch SOSInstant help at the press of a button.
Two-way voiceBuilt-in speaker and microphone to talk to the responder.
Precise locationIndoor positioning via Bluetooth beacons, outdoor via GPS.
Man-down detectionConfigurable fall and inactivity alarms.
Always connected2G / 3G / 4G VoLTE and WiFi.
Long batteryUp to 50 hours, depending on configuration.

The app

Manage everything from your phone

The Add Alert app puts control and visibility in the hands of your team.

Manage & monitor

See connection and battery status, and manage each device from the app — on the App Store and Google Play.

Man-down & test mode

Configure fall and inactivity alarms, send custom alarm messages, and test the device safely in test mode.

Alarm list & map

Every alarm is logged and shown on a map view — critical, internal and technical alerts are colour-coded.

Who it's for

Built for environments where seconds matter

Care homes & supported living
Lone workers
Schools & education
Retail & shopping centres
Social services
Hospitality & venues

Why Clear Watch

Smart technology, backed by real security

Security expertise + smart tech

Clear Watch's security know-how combined with AddSecure's IoT and critical-communications platform.

One unified system

Personal alarms, sensors and connected devices on a single platform, with automatic escalation.

Real people behind it

Alerts don't just go to an app — they're backed by our team, so there's a human response when it counts.

Want to protect your people with Add Alert?

Tell us about your residents, staff or site and we'll put together the right personal-alarm solution.

Book a security review