Questions? We’ve got answers.
The things we get asked most, all in one place. Can’t find what you’re looking for? Just get in touch and a real person will help.
Most asked
Yes. Clear Watch is an SIA Approved Contractor for Security Guarding and Keyholding, and you can verify our status on the public SIA Register of Approved Contractors. See our Accreditations page for the full list.
We provide manned security — guarding, concierge, mobile patrols and keyholding — for clients across the UK from our Oldham base, and agree exact coverage and response for each site. Our rapid-deploy CCTV Towers dispatch focuses on Greater Manchester and the surrounding area, with equipment further afield arranged per project.
We agree response arrangements with you for each site, so you and your team know what to expect, and officers attend as quickly as those arrangements allow. Our security supports — but does not replace — the police and emergency services, who should always be called for anything requiring them.
Get in touch through our contact page or call 0161 628 9169. We'll talk through your site and requirements and put together cover that fits.
About Clear Watch & accreditations
Since 2008 — over fifteen years protecting people and property across Manchester, the North West and beyond.
Yes. Our officers are directly employed, vetted and SIA-licensed — not a gig or agency arrangement. We believe well-supported officers deliver better security.
Our officers are vetted and SIA-licensed, and we match any additional vetting your setting requires as part of setting things up — for example in care or education environments.
We're an SIA Approved Contractor (Security Guarding and Keyholding), SafeContractor approved, ACT Counter-Terrorism Aware, and an Armed Forces Covenant signatory. Details are on our Accreditations page.
Our services
Security Guarding, Concierge Security, Mobile Patrols, Keyholding & Alarm Response, Lock & Unlock, Vacant Property Inspections, CCTV Towers and Remote Concierge — plus our new range of Smart Services.
Yes. We hold your keys and respond to alarm activations and call-outs, so your staff never have to attend the premises alone out of hours.
Yes. We provide a professional, presentable front-of-house and concierge presence for hospitality, residential, serviced accommodation and commercial settings — meeting and greeting, managing access and issuing passes.
Yes. We handle anti-social behaviour and rough sleeping in and around communal areas professionally and within the law — keeping doorways, bin stores and car parks clear and secure, and involving the appropriate authorities or support services where a situation calls for it.
Yes — lockouts are one of the most common call-outs in student and serviced accommodation. We help residents who are locked out or have lost a fob or key get back in quickly and safely, following your building's procedures.
Yes. Our rapid-deploy CCTV Towers put eyes on yards, perimeters, car parks and events quickly. Deployment, monitoring and response are agreed per site.
Smart Services
Our new offering: connected security technology — like Add Alert personal alarms and CCTV Towers — backed by real monitoring and response. It's designed to grow as we partner with specialist technology providers. See Smart Services.
Add Alert is a personal-alarm solution with one-touch SOS, precise indoor and outdoor positioning and man-down detection, delivered in partnership with AddSecure. It's designed to protect vulnerable residents and lone workers. See the Add Alert page.
Working with us
Yes. We provide cover for single sites and for multi-site operations and portfolios, with the cover and reporting agreed for each location.
Yes. Many clients use us for short-notice requests and ad-hoc support alongside their regular cover — from a sudden power failure to extra cover on a busy day.
Yes. We shape cover around your operating pattern, including nights, weekends and shutdown periods, using a mix of on-site officers, mobile patrols and keyholding response as needed.
Your enquiry is logged and routed to the right part of the team, who review it and get back to you to talk through what you need and how we can help.
Careers
We're often on the lookout for good people. Take a look at our Careers page for current openings and to register your interest.
Yes. Our officers are on our own books — directly employed, vetted and SIA-licensed — and looked after, because that's what keeps good people and delivers better security.
Still have a question?
If your question isn’t answered here, our team is happy to help — no call centre, just someone who knows the answer.