When you hear the term ‘concierge’, the first place your mind will go is the hotel industry. Concierges check-in guests, assist with reservations and uphold the security of any resort you’re staying in, but the role expands way beyond the accommodation sector. Any businesses with an office or premises where visitors can attend can benefit from concierge services and the security that concierge staff can offer.
Concierge security is a unique safety solution that can cover many bases for your company premises at once. If you’re unfamiliar with what concierge services do or what concierge means for your business in general, here are some of the critical elements that concierge security offers.
Solving Safety Risks
An essential element of any security service is keeping your employees safe, should there be any risk posed to your premises. Concierge security is posed right at the front of your office building, so they’re first in line to identify and remove threats to safety. Rather than simply catching video footage like a CCTV system would do, concierge security can be responsive and reactive to intruders or fire risks.
Operating Reception
You don’t need separate reception staff to answer your phones or offer face-to-face guidance with the help of concierge security. Your safety professionals can carry out all front of house duties, keeping them occupied while there aren’t any security concerns to monitor. Any visitors to your property will be greeted by your concierge security, providing a tidy first impression.
Creating and Maintaining Reports
Anybody working your front of house is perfectly situated to record the number of visitors to your premises, and keep you informed of deliveries and works being carried out inside your building. Concierge security will monitor any space that isn’t occupied by employees, whether by observing CCTV cameras or by patrolling the premises regularly. You’ll know what’s going on inside your building, and you’ll have plenty of records to refer back to.
Supporting Guests and Visitors
The role of concierge security spans beyond simply greeting visitors and guests to your business premises; Concierge security can also assign replacement keys, manage bookings and check people in on your electronic systems. Typical administrative tasks can be crucial in keeping your occupants safe and secure since you’ll have a record of who is in the building should you be posed with fire safety risks.
Representing Your Business
When you aren’t around, impressive concierge security sets the tone for your entire company. With tight security measures and an effective check-in system, an organised front desk sets an unbeatable standard before the rest of your tour. Your front of house concierge security won’t just monitor your drone security footage or your alarm systems, but they’ll learn your business language to embody your values.
Performing Routine Checks
As previously mentioned, though concierge security is most often situated at the entrance of your building, they can perform routine checks anywhere. Perhaps you’ve got lots of unattended hallways or flights of stairs that aren’t well covered by CCTV footage. Your concierge security can assess every corner of your building and keep you up to date on potential risks in weekly reports.
The Conclusion on Concierge Security
Concierge security is a cost-effective way to provide a warm and friendly welcome at your reception while keeping track of any visitors and security risks in the same space. Your concierge will work alongside any other security measures you have in place, such as alarm systems or drone footage, to produce reports on the safety of your business premises.
Get in contact with the team at Clear Watch Security should you have any further questions or if you’re looking to hire concierge security in any part of the UK.
